© 2013 by The IPR shop. All rights reserved. The IRP Shop is a product of iFiXiT Repairs ltd.

TERMS AND CONDITIONS

Here are iFiXiT Repairs, we provide different types of warranty depending on what type of repair or product is. The use of our repairs service may void your manufacturers warranty. If you would like to avoid this, then please take your device directly to the manufacturer. The warranty is linked to a specific device as identified by its unique IMEI or serial number and to a specific customer. It will cover the customer for an reoccurrence of the original fault and for the part replaces/ repaired. If any additional faults arise, they are mot covered under the terms of this warranty. 

Furthermore, the warranty will not cover accidental damage, nor will the cover continue should the device change ownership.

Repair or Product

Faulty screen replacement

Faulty battery replacement

Charging port repair 

Camera repair

Liquid damage

Software repair

Motherboard repair

Accessories

Warranty Term

6 month warranty

6 month warranty

6 month warranty

6 month warranty

1 month warranty

6 month warranty

6 month warranty

12 month warranty

Defects with the parts that have been installed under the iFiXiT Repairs warranty.

How long is my warranty?
What is covered under my warranty?
What is not covered under my warranty?

Accidental and liquid damage will not be covered by the iFiXiT Repairs warranty.

What to do if you experience a fault

Return the device to any of our stores and one of the specialists will be able to assist you.

WARRANTY
PAYMENT

Payment can be made by Credit Card, Debit Card or Cash. Payment is to be made after the repair has been completed,

PRICING

Prices are subject to change. Promotional items state the price and duration and such prices only apply at the time of the promotion. All prices are inclusive of VAT. Delivery charges are not included.

No Fix, No Fee Policy - This does not cover all repairs, such as water damage. However, each case will be individually considered and a full refund will be handed out based on our discretion. 

LIABILITY

If your device is damaged beyond economical repair through our negligence or willful misconduct, our liability will be limited to the cost of providing a replacement with a product that is the same or similar to your device. You have sole responsibility for any data stored on your device and we accept no liability for loss or corruption of such data howsoever caused. It is your responsibility to keep a record of any such data.

When bringing in a damaged device, our technicians will probably need to open up the device to either diagnose or repair it, this comes with an element of risk and may result in some minor damages to your device. We do everything possible to ensure this doesn't happen, however, if it does happen and the damages are significant we will offer a replacement or repair.

We will not be responsible for any damage or fault caused by a previous repair. 

When sending in your mobile phone or tablet device for screen repair or home button repair, we will not be held responsible if the Touch ID feature does not work after the repair is carried out. 

YOUR DATA

Please ensure your data is wiped or backed up via your operating system before bringing your device to us. Our repairs are carried out in a professional manner but we can not guarantee the data will be on the mobile device when it is returned to you. We do not offer a data recovery service. Pin Locks and passwords must be removed before you leave your device to us. We advise that all sim cards, memory cards and accessories are taken off the device before handing to us for repair, as we will not be liable for the loss. We may need to update your iOS to ensure the repair is carried out correctly.

By sending your mobile device to us, you agree to release us from all claims, damages or losses with respect to the mobile device, any data stored therein or on any media used in conjunction with the mobile device (This could be in the form of personal details, SMS, photos, games, songs or other data). We accept no responsibility in relation to the security, protection, confidentiality or use of such data and it is the responsibility of the customer to ensure that such data is removed from the mobile device before sending the device to us for repair.

14 DAY MONEY BACK GUARANTEE 

With all refurbished phones sold, we give our customers a 14-day money back guarantee. If you are unsatisfied with the device, you have 14 days to which you can return the mobile device, and get a refund if required. The 14 days starts from the day the customer receives the mobile device if for any reason the item is exchanged or repaired this does not restart the 14 days. The customer has 30 days from the date they receive the phone initially to exchange the refurbished mobile device, after these 30 days, the device can only be returned for repair.

COMPLAINTS

If you wish to make a complaint, please email info@ifixitrepairs.com or call 01763 869 780 during working hours.